Constituent Services

 

The term constituent services is an all-encompassing term to describe services that an elected official provides to his/her constituents. The type of assistance provided may be specific casework, assistance with a government agency, liaison work between different levels of government, or development of potential legislation.

 

Example:

 

The constituent called his state delegate for assistance working with his congressman’s office because the congressman’s office had asked him to fill out a confusing form, had not followed up, and he didn’t know what to do.